Signing in to these docs
There is no docs password. You sign in with dispatch, and dispatch sends you back.
The docs site has no sign-in form of its own. When you open a page that is for operators, docs sends you to dispatch, and dispatch sends you back to the page.
Already signed in to dispatch
Open Help and docs in dispatch, or any docs link. You see "Signing you in to MyRide Docs" for a second or two, then the page. There is nothing to type.
Not signed in to dispatch
- Choose Sign in with dispatch.
- Sign in on the usual dispatch screen: company code, email and password, then two-factor or a passkey if your company uses them.
- You land back on the page you asked for.
When it does not let you in
- Two-factor is not set up. Your company requires two-factor. Set it up in dispatch, then open the docs link again.
- Docs are not available for this account. Some accounts cannot read the operator pages. The public pages stay open to you.
- That took too long. Signing in has to finish within ten minutes. Choose Try again.
Every error screen shows a short reference. Give it to support and they can see exactly what happened.
Last reviewed 11 November 2026